Women in hospitality, travel and leisure 2020 edition diversity and inclusion have been moving up the boardroom agenda within hospitality, travel and leisure htl for several years. Developments and challenges in the hospitality and tourism. Identifying gender issues in tourism and hospitality. Hospitality students perceptions of facilitators and. A job quality index article in tourism management volume 51. The extent of gender bias in the industry causes of gender bias in the hospitality industry the gender type favoured by gender. Hence, employment opportunity in the industry is one gender sided. The international journal of hospitality management discusses major trends and developments in a variety of disciplines as they apply to the hospitality industry.
Feb 11, 2011 highprofile companies in the hospitality industry are being recognized for highlighting gender equality and other diversity issues. Because the hospitality industry is one of the fastest growing sectors in the world, it has been characterised by continued technological advancements. The hospitality industry in the uk is big business, and sexuality is an important part of this business. What is the impact of gender diversity on technology business performance. International conference on information technology, 45th nov 2011, dehradun. The hospitality and tourism industries are international players in the global marketplace. Gender inequality in the hospitality industry issues and by. Gender pay discrimination in the hospitality industry in. This isnt an issue with diversity in the traditional sense.
Managing legal issues in the hospitality industry, fifth edition takes an applied approach to the study of hospitality law with its touchstone of compliance and prevention. Top 6 management issues in the hospitality industry. Introduction people always talk about workforce diversity, such as age, religion, gender, etc. Recognition of gender issues within the tourism industry and the effort to take action need to be framed within the context of sustainable tourism. Request pdf gender differences in the hospitality industry. The bureau for gender equality supports the implementation of the ilos policy on gender equality and mainstreaming. An industry that blankets the world naturally blends differing belief systems and traditions in its workplaces. Poulston, 2008 and are predominantly of the male gender pina et al.
Minimum representation 1981, first regulation, 1988, 40 per cent of each gender, included in the local government act, 1995 minimum 40 % of each gender should be represented in publicly appointed boards. Welcome welcome to the hospitality industry session on equality issues during this session you will get to grips with. There are many factors in the hospitality industry which affects the employees work but there are some major factors which influence them to leave the organisation. The objective of this study is to examine if gender bias exists in the nigerian hospitality outlets to determine the extent, causes and solution. Current and future trends in tourism and hospitality. These are intended to help you explore some of the key ideas and issues in gender and development and their implications for policy and practice. Corporate social responsibility csr is basically, what an organization does over and above the statutory requirement for the benefits of all the. Examines issues surrounding this sensitive area which relate to legal definition, organisational policies in general and the hospitality industry specifically. Today, the entry of women into the hospitality industry especially in the hotel industry is high. This paper, an investigation of gender diversity in the turkish hospitality industry, focuses on two primary objectives. The sustainable development goals and the tourism and. However, critical factors for the industry appear to be the importance of operational experience, and the tendency for male dominated boards to appoint in their own likeness. Gss objectives identify strategic gender issues in zimbabwe map the key players and networks working to achieve gender equality identify and map donor support and funding channels identify key gaps and improved ways of working for a more effective response to gender inequality. The significance of this research lies in its ability to empirically study the impact of social factors on the sustainability of hospitality industry in qatar.
A study on career management issues of women managers in. Your response and identity will be used for academic research only. To find out, we once again joined forces with wihtl and the mbs group. The hospitality industry has shown tremendous projection in addition of women workforce as of the present scenario and numerous opportunities in the hospitality industry is the reason for the choosing the career in this field. However, the hospitality industry is experiencing increasing same sex sh sherwyn et al. Hospitality faces a complex and unique set of problems when it comes to the representation of women, according to women in hospitality chair tea colaianni. In this article we examine the gender differences among hotel employees in service. Gender inequality, hospitality industry, female professional and male. Research summary 5 both opportunity costs and attrition lead to big losses for it firms. I would encourage other businesses to follow sodexos example. It collects information from hotels and 110 respondents in ncr on 5point likert scale on 27 items. The equality act protected characteristics role models within hospitality british values you are required to complete all the research, interactive resources in this session and then the quizzes 3.
Sextyped jobs in the hospitality industry it is an international phenomenon that women in the hospitality industry generally occupy. If we define the hospitality industry as hotels and a myriad of leisure and catering operations of different kinds mills, then the hospitality industry in. Within the tourism industry, it is often deemed to be not easy to discuss the role of women, who are relatively insignificant in the industry and still remain a tiny minority in hotel work magablih, 2000. A case study of selected hotels in ondo state in nigeria. Gender differences in employment and why they matter 199 box continues on next page box 5. Having a good gender balance at senior levels makes commercial sense for businesses, but a lack of parity in pay will certainly make that harder to achieve. Tourism industry can play a pivotal role in women empowerment. The succinct explanations here are neither comprehensive nor definitive. Questionnaire for hr manager of hotel dear respondent, you are requested to fill this questionnaire.
The purpose of this dissertation is to analyse the factors affecting employee retention and turnover in the hospitality industry. The sustainable development goals and the tourism and hospitality industry by peter jones david hillier daphne comfort the purpose of this paper is to examine some of the challenges the tourism and hospitality industry may encounter in looking to contribute to the sustainable. International perspectives on women and work in hotels, catering and tourism, bureau for gender equality working paper 120, sectoral activities department working paper no. Human rights in the hospitality industry adr20 this publication discusses alberta human rights commission policies and guidelines. International journal of hospitality management elsevier. Lecturer chandigarh busines school, landran mohali amit goyal assistant professor nitttr, sector26, chandigarh introduction hospitality is about serving the guests to provide them with. Finally, we are working on a women in tourism empowerment programme, that will provide women with handson training in specific skills in the hospitality industry to enhance their employment opportunities.
Provides evidence of the current views on sexual harassment of hospitality. Equal pay is not the only barrier preventing women from reaching senior roles, but it should be one of the more simple issues to address. Hospitality industry faced most complaints before equal. A job quality index employment in the hospitality industry is generally associated with lower quality of employment opportunities. Developments and challenges in the hospitality and tourism sector issues paper for discussion at the global dialogue forum for the hotels, catering, tourism sector 2324 november 2010 geneva, 2010 international labour office geneva. First, the study explores the potential relationships between employees gender and four other demographic variables, including employees job position in the hospitality industry, the department in which they are employed, and their education level and age. Patwardhan, vidya and venkatachalam, balaji v 2011 a study on career management issues of women managers in indian hospitality industry. Gender trends in tourism destination sciencedirect.
Reviewing beliefs and culture vary from one society to the other. Many of these are societal wide issues, and are by no means unique to the hospitality, travel, and leisure sector. International journal of hospitality and tourism systems. The traditional values in many cultural localities may interfere with women participation in tourism industry and may play a pivotal role in producing and reproducing gender inequality. Pdf this paper, an investigation of gender diversity in the turkish. Section a, covers chapters on issues and trends in food cuisine, section b covers chapters on issues and trends in hospitality human. Pdf current and future trends in tourism and hospitality. Gender differences in employment and why they matter g. Stakeholders in the hospitality sector say that like any industry, it is not exempt from discrimination, harassment or bias of any kind, be it gender, race, sexual orientation or anything else. Constraints of women advancement in the hospitality industry. The book is highly pedagogical and includes many interactive exercises and real world cases that help students focus on the practical application of.
Commission policies and guidelines reflect the commissions interpretation of certain sections of the alberta human rights act ahr act as well as the commissions interpretation of relevant case law. People from diverse cultures visit hotels, travel on airlines and cruise ships and enjoy restaurant dining. This study on gender equality in indian hotel industry a study of perception of male and female employees aims to examine whether female employees of hotel industry perceive gender equality issues differently than male employees. Mar 14, 2018 report reveals gender pay gaps in hospitality by hotel business on march 14, 2018 research fort myers, flnational hospitality recruitment company gecko hospitality has released its 2017. Hospitality and travel certainly has no problem in attracting women. Selected concepts central to gender and development thinking are explained here. But we see issues starting to arise in trying to convince women to stay, she told hr magazine. Earlier this month we celebrated international womens day, an annual event which seems to receive equally large amounts of coverage, praise, and criticism. By segmenting consumers in this manner, it is possible to better understand their concerns and motivations, which should aid wine producers and those in the hospitality industry, such as restaurants, and retailers in directing their marketing and advertising efforts.
Dept of tourism and hotel management, kurukshetra university, kurukshetra. Five key issues facing employers in the hospitality industry. Pdf the challenges and issues of women in hospitality. Compared to other sectors of the global economy, the industry is one600 of the fastest growing, accounting for more than one third of the total global services trade. Why should gender differences in hospitality really matter. An analysis of the factors affecting employee retention. We are developing a tourism and gender portal as a global resource and forum for the exchange of information and ideas.
In this article, we have outlined 6 management issues in the hospitality industry. Questionnaire for hr manager of hotel industry a study of. International perspectives on women and work in hotels, catering. This study aims to investigate gender diversity in the hospitality industry in turkey by pursuing two major research objectives, both of which address the extent to which a gender effect exists within the hospitality industry. Hospitality must do more to improve gender equality. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. Jul 04, 2015 the index in this information shows that the extent of gender inequality in the nigerian hospitality industry is high.
International perspectives on women and work in hotels. Gender diversity facts and effects in the hospitality industry. These advancements have done wonders to improve organisation, efficiency and customer experience. The key, says one hospitality ceo, is to not give up, to keep moving forward in favor of gender equality. Gender equality in hotels and restaurants hospitality times. The it labor force demand is growing, yet womens participation is decreasing. Sexual, racial and other forms of harassment may create a devastating impact on individuals affected and can lead to severe loss of morale and efficiency. The global gender gap report for 2010 found that while 93% of the global education gap and 96% of the global health gap has been closed, only 60% of the economic participation and 16% of the political gender gap has been closed and this gender differences in social and economic roles and responsibilities exacerbate vulnerability. Managing cultural diversity in hospitality industry part one. Managing cultural diversity in hospitality industry.
Major issues facing the hospitality industry impos. Indian tourism sector, gender issues, globalization, opportunities. Issues and trends in gender equality in indian hotel industry a study of national capital region. Jul 04, 2015 if gender bias exists in the nigerian hospitality industry. Highprofile companies in the hospitality industry are being recognized for highlighting gender equality and other diversity issues. Issues and trends in gender equality in indian hotel. This research focuses on the influence of social factors on the sustainability of hospitality industry in the context of qatar. Issues and trends in gender equality in indian hotel industry. Developments and challenges in the hospitality and tourism sector. Suggestions are provided for ways in which hospitality education programs could address gender issues and contribute to the creation of a more supportive industry environment for women. The book is highly pedagogical and includes many interactive exercises and real world cases that help students focus on the practical application of hospitality laws and model their decision process to. Women currently make up just six percent of hospitality board directors, despite the fact that almost 60 per cent of the industrys workforce is female. Sexual harassment issues in the hospitality industry. Gender pay discrimination is particularly rife in the hospitality industry, given the prevalence of sextyped jobs and the resulting intensified relevance of gender pay discrimination to be found there.
Gender inequality is generally based on archaic notions of male superiority and other similar, highly conservative and fallacious notions. This entails offering advice to constituents and ilo staff on measures to help ensure that policies, legislation, programmes and institutions are more genderequitable. Hospitality industry faced most complaints before equal employment opportunity commission of any sector in 2015 author. Report reveals gender pay gaps in hospitality hotel business. Mar, 2018 stakeholders in the hospitality sector say that like any industry, it is not exempt from discrimination, harassment or bias of any kind, be it gender, race, sexual orientation or anything else.
1294 1076 1282 1303 865 1129 631 156 1464 958 1403 628 31 748 808 561 205 290 924 317 1398 1129 612 589 1167 1278 1037 477